IntroductionClarity with Claudia ("we," "I," "our," or "Claudia") respects your privacy. This Privacy Policy explains how I collect, use, share, and protect your personal information when you visit claritywithclaudia.com, purchase services through my Stan Store at stan.store/claritywithclaudia, communicate with me by email, text, or phone, or interact with my content on Instagram, TikTok, or YouTube.By using my services, you agree to the practices described in this policy.## Information I CollectI collect information you provide directly when you:- Book a session or purchase a product through Stan Store- Complete an intake form for The Awakening or other 1:1 sessions- Subscribe to my email list- Contact me by email, phone, or social media- Provide your phone number for SMS communicationsThe information I may collect includes your name, email address, phone number, mailing address (if relevant for shipping), payment information (processed securely by third-party payment processors), birth date and birth location (for astrology-related services), and any details you share with me during sessions or intake.I also collect limited information automatically through website analytics, including IP address, browser type, pages visited, and referral source. This data is used to understand how visitors use the site and improve the experience.## How I Use Your InformationI use your information to:- Deliver the services you've booked or purchased- Send appointment confirmations, reminders, and session-related communications by email and SMS- Respond to inquiries- Send marketing emails if you've opted in (you can unsubscribe at any time)- Process payments through secure third-party processors- Improve my services and offerings- Comply with legal obligations## SMS / Text Messaging CommunicationsClarity with Claudia uses SMS to send appointment confirmations, reminders, and respond to booking inquiries. By providing your phone number through Stan Store checkout, my intake forms, or during a phone consultation, you consent to receive these messages from Clarity with Claudia.**Message frequency:** Varies based on your booking activity, typically 2 to 4 messages per appointment cycle.**Costs:** Message and data rates may apply based on your mobile carrier and plan.**Opt-out:** Reply STOP to any message at any time to unsubscribe. You will receive a confirmation message and will not receive further SMS communications. Opting out of SMS does not affect your ability to receive your reading, session, or other services.**Help:** Reply HELP to any message to receive assistance, or email claritywithclaudiag@gmail.com.**Privacy:** I do not share, sell, rent, or disclose your phone number or SMS opt-in data to any third party for marketing or promotional purposes. Your phone number is used solely for communication related to your sessions and services with Clarity with Claudia.**Supported carriers:** Major US carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.## How I Share Your InformationI do not sell your personal information. I share information only with:- **Service providers** who help me run my business, such as Stan Store (e-commerce), Zoom (video sessions and SMS), Google (email and document storage), and payment processors. These providers are bound by their own privacy policies and only use your information to provide services to me.- **Legal requirements** when required by law, court order, or to protect the rights, safety, and property of Clarity with Claudia or others.I never share or sell your phone number, SMS opt-in data, or session content with third parties for marketing purposes.## Confidentiality of SessionsWhat you share during a session, intake, or private communication with Clarity with Claudia is treated as confidential. I do not share session content, recordings, or personal details with anyone without your explicit written consent, except as required by law or to address a safety concern.Note: Clarity with Claudia is a spiritual guidance and coaching practice, not a licensed mental health or medical service. Sessions are not protected by therapist-client or doctor-patient privilege.## Data SecurityI take reasonable steps to protect your information, including secure storage, encrypted payment processing, and limited access. No system is 100% secure, and I cannot guarantee absolute security, but I work to protect your data as carefully as possible.## Your RightsYou have the right to:- Request access to the personal information I have about you- Request correction or deletion of your information- Opt out of marketing emails at any time using the unsubscribe link- Opt out of SMS at any time by replying STOP- Request that I do not sell your information (I do not sell personal information)To exercise any of these rights, email claritywithclaudiag@gmail.com.## Children's PrivacyMy services are intended for adults aged 18 and older. I do not knowingly collect information from children under 18. If you believe a child has provided information, please contact me and I will delete it.## Third-Party LinksMy website and Stan Store may contain links to third-party sites. I am not responsible for the privacy practices of those sites. Review their privacy policies before sharing information.## Changes to This PolicyI may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent changes. Continued use of my services after changes are posted constitutes acceptance.## ContactQuestions about this Privacy Policy or how your information is handled?**Clarity with Claudia**Email: claritywithclaudiag@gmail.comWebsite: claritywithclaudia.comLocation: Georgia, United States
